Refund policy

Last updated: 6 November 2026

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Founding workshops

Founding workshops use the app free during early access, so there is nothing to refund. When paid plans open, everything below applies to their charges too.

Free trial

Every new subscription starts with a 14-day free trial. Nothing is charged during the trial. Cancel before it ends and you pay nothing.

14-day refund on every charge

If you are charged and decide the app isn't right for you, ask for a refund within 14 days of that charge and you get a full refund. This applies to monthly and annual charges.

After 14 days

Charges older than 14 days are not refundable. You can still cancel at any time: cancelling stops the next renewal, and you keep access until the end of the period you paid for.

How to ask

Email [email protected] with the email address used at checkout, or reply to your Paddle receipt. Refunds are paid by Paddle to the original payment method. Your rights under consumer law in your country are not affected by this policy.